Customer Service/24 Hour Emergency (540) 245-5681
Augusta Water, formerly the Augusta County Service Authority (ACSA), was chartered in March 1966 to centralize the provision of water and sewer service to County residents. Our drinking water comes from several wells and springs across the County, the Coles Run Reservoir, and the City of Staunton. We maintain 10 separate water systems, including seven microfiltration treatments systems, and a water distribution network comprised of over 415 miles of water mains and more than 2,112 fire hydrants. We currently provide wastewater collection and conveyance through over 232 miles of mains, and treatment at four major facilities and five smaller facilities including the Middle River Regional Wastewater Treatment Plant, which is jointly owned by Augusta Water and the City of Staunton.
We are governed by a Board of Directors. Each member is appointed for a four-year term by the Augusta County Board of Supervisors. The Board of Directors holds monthly meetings that are open to the public at the Augusta Water Field Operations and Facility Maintenance building.
We also operate the Augusta Regional Landfill for Augusta County, the City of Staunton, and the City of Waynesboro. For more information on the Regional Landfill, please visit the Augusta Regional Landfill website.
Augusta Water protects the public health and the environment by providing high quality water and wastewater service and solid waste disposal, working together with Augusta County to achieve development objectives in a fiscally responsible manner.
Augusta Water will be a respected leader in the water, wastewater and solid waste industry, with a highly competent and motivated staff, committed to environmental stewardship and outstanding customer service.
We manage 10 separate water systems, including 7 microfiltration treatment systems and a large drinking water distribution network. If the water mains were stretched out end to end, their total length would be greater than the driving distance from Augusta County to New York City.
We also provide wastewater collection and conveyance from homes and businesses to our nine wastewater treatment facilities). On an average day, we treat around 6 million gallons of wastewater each day across our nine facilities, which is equivalent to around 9 Olympic-sized swimming pools.
We are governed by a Board of Directors. Each member is appointed for a four-year term by the Augusta County Board of Supervisors. Our current Augusta Water Board Members are listed below.
District: South River
District: Beverley Manor
District: Wayne
District: Riverheads
District: Pastures
To contact your District Board Member, please contact Jean Marshall, Board Secretary.
Board Secretary,
P.O. Box 859
Verona, VA 24482
(540)-245-5032
Board Meetings are held the third Thursday of every month beginning at 1:30pm in the Augusta Water Field Operations and Facility Maintenance Training Room, located at 846 Laurel Hill Road, Verona. The public is welcome to attend the meetings. Board meeting dates for 2025 are as follows:
January 16
February 20
March 20
April 17
May 15
June 19
July 17
August 21
September 18
October 16
November 20
December 18
The agenda provides a brief description of each item to be considered by the Board and its committees. For additional information on the agenda items, please contact the Board Secretary at 540-245-5302 or email jmarshall@augustawater.com
Persons wishing to address the Board regarding an item listed on the Agenda or regarding another matter during the Matters Presented by the Public section of the meeting are invited to participate in the following ways:
• Appear in person. Come to the Field Operations Training Room located at 846 Laurel Hill Rd., Verona and speak with the Board Secretary or the Board Chairman prior to the meeting to let them know you wish to speak.
• Email Jean Marshall, Board Secretary at jmarshall@augustawater.com with your comments at least two (2) days prior to the meeting. Comments submitted through email will be noted at the meeting and added to the official Minutes.
• Phone: If you wish to speak during the Matters Presented by the Public section of the meeting, please contact Jean Marshall, at 540-245-5032 at least two (2) days prior to the meeting to disclose your request for speaking and to leave a contact number. During the Matters Presented by the Public section of the meeting, you will be contacted at the number you provided for the Board to receive your comments. Comments will be added to the official Minutes.
ASSISTANCE FOR THE DISABLED: If you are disabled in any way and need accommodation to participate in the Board meeting, please call the Board Secretary for assistance at least two (2) days prior to the meeting so necessary arrangements can be made.
If you wish to view any minutes from previous Board Meetings, please contact Jean Marshall, Board Secretary at jmarshall@augustawater.com.
The Annual Report includes activities, statistics, accomplishments, and financial information for the current fiscal year. A brief description of all Augusta Water systems and facilities is included in the report.
If you wish to view any report from previous fiscal years, please contact us.
The Annual Comprehensive Financial Report is a set of financial documents and information providing details about Augusta Water.
If you wish to view any report from previous fiscal years, please contact us.
Augusta Water’s Strategic Plan was developed by the Senior Management Team with input from staff and was approved by the Board of Directors at the January 21, 2021 Board Meeting. The purpose of the Strategic Plan is to assess our organization’s current status and provide specific goals, consistent with our Values, Vision, and Mission, to give clear guidance to all our employees.
The Annual Report includes activities, statistics, accomplishments, and financial information for the current fiscal year. A brief description of all Augusta Water systems and facilities is included in the report.
If you wish to view any report from previous fiscal years, please contact us.
The Annual Comprehensive Financial Report is a set of financial documents and information providing details about Augusta Water.
If you wish to view any report from previous fiscal years, please contact us.
Augusta Water’s Strategic Plan was developed by the Senior Management Team with input from staff and was approved by the Board of Directors at the January 21, 2021 Board Meeting. The purpose of the Strategic Plan is to assess our organization’s current status and provide specific goals, consistent with our Values, Vision, and Mission, to give clear guidance to all our employees.
